What are the subscription policies?

  • Delivery service & billing requests received before 1:00 p.m. Monday - Friday will be effective the next day. On weekends, all requests will be effective on Monday.
  • When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic fund transfer from your account.
  • Some paper checks are now processed electronically through an Automated Clearing House (ACH) network. The original paper check is destroyed and not returned to the customer.
  • Credit card refunds are processed for amounts $1.00 and above. Please allow up to 30 days for a check refund to be processed.
  • Both print and digital subscriptions renew automatically after the initial or renewal term expires. Delivery, electronic access and billing will continue throughout the next period unless a Customer Circulation Team is notified otherwise.
  • Payments are applied to the oldest outstanding balance first for renewed or new orders.
  • There are no refunds for digital only subscriptions.

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