What should I do if my print newspaper does not arrive or if sections are missing?
Click here to and log in to online customer portal. Proceed to "Delivery Options / Delivery Feedback" if your print newspaper has not arrived by the targeted delivery time (6:00 A.M. Monday through Friday; 7:00 A.M. on Weekends). Also, you may notify us of missing or damaged sections on this page as well. In most areas, if we receive your request before 9:30 A.M. we can redeliver another paper or the missing sections to you the same day. If you would like a redelivery, choose redelivery or call us at 1-800-228-NEWS (6397). Otherwise, we will apply a credit to your account. Only credits for the same day can be obtained on this site. Credits for missing print deliveries for previous days must be requested from a customer service representative by calling 1-800-228-NEWS (6397) or sending an email to firstname.lastname@example.org
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